FAQ

Every thing we display on our website is what we have in ur inventory so if you place an order, the product will be shipped discretely to you within the next two business days.

Very simple. Just send us a message on our contact us page or send us an email or call us. You can find all contact information on our contact us page.

We decided to offer our product in case quantities and box quantities because we realized that our customers sometimes like to test small amounts of a given product before buying a lot of it.

In general, orders placed before 3PM EST on a business day will ship that same day and you will receive a confirmation of shipment at that time. Some days we may be a little behind, but we will always inform you if we are unable to pack up and ship your order promptly (within 2-3 business days).

You will receiver you order confirmation immediately you place your order and your tracking number immediately you make payment for you order or if you paid with cryptocurrency, you will in a couple of minutes receive your tracking number and some directives on where and how to use it.

Sorry, but our warehouse is not set up to process walk-in orders or pickups.

Because our priority is to please our customers, We have a 100% refund policy if we deliver a damaged or defective good. You can contact us via the email sales@artillerystockshop.com if you have a defect in your delivery and we promise to do a 100% refund or a free replacement. We try our best to please all our customers.

NOTE: complaints are only valid within 31 days of delivery.

We ship in and out of the US just place your order and leave the rest to us.